Preparing for 2018 in a Changing Market



HSMAI BC Presents

Preparing for 2018 in a Changing Marketplace
with John Hach and Jamie Clement

2017 Vancouver & Global Hotel Industry Performance
Preparing for 2018 in a Changing Marketplace
As hoteliers prepare for the upcoming year there is continued uncertainty on new reservation pace throughout many North American markets. Additionally, there is renewed concern of increasing geo political risk that has the potential to disrupt international tourism. This presentation will focus on local, domestic and international market trends for the remainder of this year including an advance view and perspective of reservation trends throughout the first half of 2018.
Key topics:

  • First Half 2017 review and recap
  • Local Vancouver, Whistler and Victoria market performance and reservation outlook
  • Emerging trends and impact of member rates and loyalty programs
  • Best channel management strategies
  • 2018 outlook and RevPAR pace review

Additionally, we will hear from Jamie Clement, who will provide you with 5 best practices to drive more direct bookings from your digital media campaigns!



The Westin Bayshore
1601 Bayshore Drive, Vancouver BC

Wednesday, August 23, 2017

Registration: 3:30-4:00pm
Presentation: 4:00-5:30pm
Networking and Cocktails: 5:30pm

HSMAI Member 
$39 Early Bird (until August 9th)
$49 (after August 9th)
Bring the Team (4 or more) 
$49/person Early Bird (until August 9th)
$59/person (after August 9th)

Non Member 
$59 Early Bird (until August 9th)
$69 (after August 9th)

Student $20


Ticket includes one Complimentary Drink Ticket



Meet our Presenters

John Hach
Senior Hotel Industry Analyst and Advisor




Jamie Clement
Senior Global Account Manager


John is TravelClick’s senior hotel industry analyst and advisor. He joined the company in 2004 and has over 35 years of ecommerce marketing experience within the travel industry.

John is a regular industry speaker, his insights and perspective have been featured on CNN, Bloomberg and the New York Times.

John is a graduate of Chicago State University and has served as a guest lecturer and advisor at Roosevelt University, Boston University and Cornell University's School of Hotel Management. He has served a Chairman of the Florida Commission on Tourism and as an Executive Director of the California Tourism Industry Association. 



About Jamie Clement:

Jamie began his career in telecommunications sales, working for a major Canadian telecommunications manufacturer and then several telecom re-sellers.

In 2006, he joined TravelClick to launch a private labeled version of Leonardo's production & Distribution Services. In this role, he was directly responsible for the sales and marketing of the product to the entire TravelClick customer base.

In 2008 he was promoted to Director of E-Commerce, Internet Marketing Solutions focusing on sales and product support of TravelClick's entire portfolio of Internet Marketing Solutions including Website Design, Search Engine Marketing, Display Marketing, Social Media Optimization & CRM.

Jamie Currently leads field marketing efforts & go to market strategies for TravelClick’s portfolio of Digital Media solutions



Thank you to our event sponsors ...





This event is bullfrogpowered with 100% green electricity! What does this mean? Bullfrog Power puts 100% renewable electricity onto the grid to match the amount of conventional power used at our event!




Your HSMAI British Columbia Board

Brandi Lasanen, President - Hyatt Regency Vancouver
Glenn Widmer, President-Elect & Treasurer - Sabre Hospitality Solutions
Michael Lau, Past President - Accor Hotels
Robyn Wosk-Peter,Vice President, Partnerships -
Clint Banda, Vice President, Communication -
Anthony Woo, Vice President, Digital Strategy - Travelclick
Karen Tocher, Vice President, Membership - Expedia
Ann Merenda, Vice President, Logistics - River Rock Casino Resort
Sheri-Lynn Walker, Vice President, Education - Atlific Hotels & Resorts
Matt Lusk, Board Member at Large - Buckhiester Management Ltd.
Eric Jaltema, Board Member at Large - Wall Centre Hotels
Chantel Cook, Board Member, Education - Expedia
Jill Forbes, Secretary - The Loden Hotel 



The Hospitality Sales and Marketing Association International (HSMAI) is committed to growing business for hotels and their partners, and is the industry's leading advocate for intelligent, sustainable hotel revenue growth. The association provides hotel professionals & their partners with tools, insights, and expertise to fuel sales, inspire marketing, and optimize revenue.
Please visit to learn more about HSMAI and to become a member of the HSMAI British Columbia chapter, or for more information about the British Columbia Chapter.