Balancing Your Hotel Software Stack - SHR

 

Contributed by Estella Hale, VP of Product, SHR

As if the hotel industry weren’t tough enough, studies have come out this year from STR Global that predict an occupancy drop for the first time since the Recession of 2008, plus an easing of RevPAR. The main reason for this is the incredible volume of new hotels opening from the recovery of the construction industry. Sites like Kayak.com, for instance, are already reporting that average hotel prices in Las Vegas are down by 39% and New York City by 32%. The solution? It’s time for properties to take better control of their hotel software stacks, in particular, their Property Management System (PMS), Central Reservation System (CRS), and Revenue Optimization (RO) system.

SHR recently participated in a StayNTouch-hosted webinar featuring Jos Schaap, their founder and CEO, Ellis Connolly, VP of Hospitality Sales for Rainmaker Group, and myself, dedicated to demystifying and optimizing the PMS, CRS, and RO relationship to every hotel’s best advantage. What follows are some highlights and key takeaways from our discussion.

Access the Full Webinar.

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