CEM Asia Summit
12 to 14 September 2017 • Marina Bay Sands Singapore
Details about the event:
- This year’s instalment of CEM Asia will focus on how organisations are Innovating Customer Experience (CX) to Deliver True Customer-Centricity.
- 8 focused streams dedicated to customer journeys, digital transformation, mobile-first strategy, operational excellence, digital engagement, channels management, customer insights and brand loyalty means a 360 degree view on how your organisation can instil customer-centricity across all stakeholders and business units.
- Exchange customer experience tips with the region’s top CX, marketing, digital, strategy leaders at our highly-acclaimed and popular interactive round table discussions.
- Look forward to a select panel of distinguished speakers as they show you practical examples of how you can actively effect positive CX outcomes in your organisation.
- Don’t miss the chance to find out how leading organisations are engaging their customers – be it through investing in the latest digital innovations, voice of customer programs, service excellence, social engagement and more.
- Benchmark the success of your CX programs with peers through our online bench-marking sessions, live polling, crowd-sourced Q&A - all focused on giving YOU a voice and optimized learning at the event.