Sales Training Phuket, 15th March 2017

Presentations


Session 1:

‘DEMYSTIFYING THE BUDGET’ by Romain Saada, Director of Revenue Outrigger Resort & Spa Laguna Phuket

Topic: Have you heard of the word ‘Budget’? Do you think it is difficult getting your Revenue Manager to
approve your business proposals? The word “Budget” is not used as a ‘stick’ to enforce strict planning and
control, but rather used as a ‘tool’ to estimate revenue and expenses over a period of time.  A budget can
be made for a business, government, country and even for family household financial purposes. It is very
important that Hotel Sales & Marketing Teams (ALL Team members) have an understanding of how this process
works, what their roles are and what expectations there are so the Hotel to achieve the BUDGET. 

 


Session 2:

‘BACK TO BASICS’ by Lisa Cooper Director LCC International Limited & HSMAI Managing Director South East Asia  

Topic: We all KNOW what we as Sales People are supposed to do BUT Do we do it ??? Most of the time - NO !
Ensuring that the sales ‘basics’ are in place first, is something that is critical in order to facilitate a ‘successful sales
environment’.

                       


Session 3:

‘NEGOTIATION SKILLS’ by Michael Paul Stephens General Manager - Provolution Consultancy author & corporate
coach

Topic: Build a more effective negotiation strategy founded upon trust. Throw away your win/lose strategies and learn
the 3 crucial steps to building a better negotiation that sells your client the win they need. 
 

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