HSMAI-GA October Luncheon

When:  Oct 9, 2013
Join us at our educational luncheon featuring Joe M. Turner, "Chief Impossibility Officer" as he discusses "5 Kinds of Amazing."

In this presentation you will learn:
    •    The parallels between the theatrical experience and the customer experience
    •    How to classify amazing experiences using a magical 5-point model
    •    The “kicker” concept that pushes amazing experiences over the top
    •    Amazing isn’t something you can be until it is something you can do!

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