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Topics
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 7.45 - 9.00
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REGISTRATION AND WELCOME COFFEE BREAK Sponsored by RateGain
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 9.00 - 9.20
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WELCOME ADDRESS
 Bob Gilbert - President, HSMAI
 Mona Faraj - Managing Director, HSMAI-ME
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 9.20 - 9.40
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OPENING KEY NOTE: A Global view of the Consumer trends and their impact on distribution.
 Lorraine Sileo - Senior Vice President, Research and Business Operations, PhocusWright Inc.
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 9.40 - 10.05
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Market Outlooks – Key Note on 2018 Trends & Future Outlook
 Philip Wooller - Area Director Middle East & Africa, STR
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 10.05 - 10.50
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Are your Rates Leaking?
 Charlie Osmond - CEO, Triptease
PANEL:
Flavio Leoni - VP Sales, Distribution, Loyalty and Marketing, AccorHotels Middle East and Egypt
Thomas Grundner - VP Sales & Marketing, JA Resorts & Hotels
Sebastien Doussin - VP Ground Services & YalaGo, Dnata
Mohamed Manfalouti - Associate Director, Market Management, Agoda
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 10.50 - 11.10
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COFFEE BREAK Sponsored by RateGain
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 11.10 - 12.00
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The owner’s perspective “Think Like an Owner”
 Mariano Faz - Head of Asset Management, The First Group
PANEL:
Stuart Cameron - VP Asset Management, Hospitality & Leisure, Aldar Properties
Claudio Capaccioli - CEO, H Hospitality Collection
Rabih Feghali - Vice President, Roya |
 12.00 - 12.25
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Big Data, Too much or Too little
 Carson Booth - CEO, Snapshot
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 12.25 - 13.10
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Effective digital marketing to drive revenue
 Terry Kane - Senior Executive, Facebook & Instagram Middle East & North Africa
PANEL:
David Abidaoud - Director Digital & Social, Expo 2020
Avi Arya - Internet Moghuls, CEO
Mark Forrester - Chairman, 80 Days
Mohamed Hussein - Regional Director, Digital Marketing Luxury Hotel - ME, AccorHotels
Jitendra Jain - VP Digital, Loyalty & Portfolio Marketing MEA, Marriott International
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 13.10 - 14.00
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LUNCH Sponsored by Fornova
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 14.15 - 14.40
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Executive Interview: Amadeus
Speaker: Antoine Medawar - SVP, Retail Middle East Africa and Managing Director - Middle East & Africa
Interviewer: Lorraine Sileo - Senior Vice President, Research and Business Operations, PhocusWright Inc
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 14.40 - 15.10
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DTCM Digital Maturity Report Presentation
AbdelRahman El Housseiny - Advisor - Project Management Office, DTCM
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 15.10 - 15.35
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You Can't Manage What You Can't Measure! But what is the right Measure?
 Michael Grove - Director of Hotel Intelligence and Customer Solutions, EMEA, HotStats
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 15.35 - 16.15
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Rethinking Value Propositions and Competitiveness of Hotel Restaurants and Bars
Fraser Duncan-Smith - Director - Global Food and Beverage, TFG Asset Management
PANEL:
Fay Economidies - Executive Managing Director, M Management Company
James Koratzopoulos - Regional General Manager, IHG
Chris Shaw - General Manager - Middle East the ENTERTAINER |
 16.15 - 17.00
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NETWORKING COFFEE BREAK Sponsored by RateGain |
 17.00 - 17.30
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How will Blockchain Technology Enable Distribution and Loyalty?
CS Ramachandran - Director RM SEA, MEA, Preferred Hotels Group |
 17.30 - 18.15
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Is Central RM the solution to effective RM?
Francesco Sostero - Head of Marketing, Hotels, Majid Al Futtaim Properties LLC
PANEL:
Sarah Allen - Vice President Revenue Strategy & Analytics, Marriott International - ME & Africa
Sam El Asmar - VP Revenue and Distribution, Rotana Hotel Management Corporation PJSC
Moustafa Manoon - Regional Director of Revenue Management, Accor
Marieke Siefers - Senior Director, Global Revenue Management, Jumeirah Group
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 18.15 - 18.40
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MICE on the run!!!
Heather Hart - Director, Product Management SmartSpace, IDeaS
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 18.40 - 19.00
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CLOSING OF THE DAY
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 19.00 - 21.00
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CLOSING COCKTAIL RECEPTION at Layali Al Qasr Sponsored by Duetto
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