Home

DC.jpg

Recovery Conversations: MGM National Harbor’s Sheila Hession
By Kaitlin Dunn, Writer, Hospitality Sales & Marketing International (HSMAI)

It has been approximately one year since COVID cases first started popping up in the United States, changing life as we know it. Sheila Hession, executive director of sales at MGM National Harbor in National Harbor, Maryland, didn’t see her job start to change until March, and it has been a whirlwind since then. Recently, she spoke with HSMAI about her story of recovery, her plans for the upcoming year, and some insight into who she is.  

What has your experience been like over the past year?

At the end of February 2020, we were set up for an amazing year. Then, on the first Monday of March, we got a call from a healthcare group asking to move their end-of-March program to later in the year. Two days later we were inundated with calls from additional meeting planners. We closed the resort on March 15 and my team of 16 was dropped to two, with the rest furloughed. For the next few months, it was just myself and my director of catering and conference services Read more

CERTIFICATIONS

HSMAI introduced certification for industry professionals nearly thirty years ago. Today, HSMAI offers training and certification in several disciplines, including sales, revenue management, business acumen, and digital marketing. Explore the opportunities to enhance your value and improve your career ROI.


Go here for more information.


Members Corner


Being a member of HSMAI is all about connections. We connect you to peers and colleagues, education and networking, and trends and insights, curated just for you. We connect you to the community of hospitality sales, marketing, and revenue optimization — regionally, nationally, and internationally.

We’re HSMAI, and we connect you to your career.

  • Organizational Membership
    • Designed for companies (hotel brands, ownership groups, hotel management companies and partner companies) who have ten or more associates in the corporate office who wish to engage in HSMAI at programs curated for corporate professionals.
  • Individual Membership
    • Exclusive benefits for individuals from hotels and their partners to help you fuel sales, inspire marketing, and optimize revenue.
  • HSMAI and MPI Dual Membership
    • New and existing members can join both associations and enjoy a 20% savings on the combined membership.

 
For more information contact:
Ellen Wilson, Managing Director
571-442-8489 | ewilson@hsmai.org

 

Thank You to Our 2021 Sponsors


 TravelClickLogo.jpg   Booking.png

Expediacolor.jpg
   

Key Links

 
HSMAI GLOBAL CORONAVIRUS RESOURCES

In each issue of Insights, HSMAI features articles from its Global Coronavirus Resources Center. This resource is an accumulation of HSMAI insights, customer insights, and tools for hospitality professionals who are navigating the changing industry landscape during the COVID-19 pandemic. As part of this initiative, HSMAI has produced six Confronting Coronavirus Webinars that provide thought leadership on how hospitality sales, marketing, and revenue optimization professionals can overcome challenges and prepare for what is ahead. All six webinar recordings are now available online.

As a united community, HSMAI remains hospitality strong. HSMAI is proud to provide unparalleled education, thought leadership, and encouragement for hospitality sales, marketing, and revenue optimization professionals before, during, and after the coronavirus pandemic.

Chapter Events


Log in to see this information

Either the content you're seeking doesn't exist or it requires proper authentication before viewing.

 hsmai quicklinks