HSMAI PERSPECTIVE: Hear from HSMAI DC Member JJ Abuelhawa
Five Things to Know When Going Back to Work Post COVID-19
JJ Abuelhawa is assistant director of sales and marketing for the Hyatt Regency Dulles in Herndon, Virginia, and a member of HSMAI’s Rising Sales Leader Council. Her hotel has remained opened and she has been on the job throughout the coronavirus pandemic. She offers tips for hospitality professionals who will be returning to work after COVID-19.
1. Embracing the new big picture: You may have heard the terms “stay safe,” “new world meetings,” “social distancing,” and “required PPE.” Upon your return, you will be thrust into fully understanding, planning, executing, and legally adhering to all these new standards. In the hotel, you are part of a small team who are the enforcers of these new standards of practice. These are also extremely important topics to your guests and clients, so the faster you become an expert in these new fields, the softer your landing will be when returning to work.
2. The sequential return: Most states have rolled out phases of reopening; likewise, hotels will gradually be able to bring back team members as cash flow returns. If you are one of the first few to return, you most likely will be covering more than you did in your previous role. Set this expectation in your head now and you will relieve a lot of stress for yourself down the line. Read more here
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