Profile

Ms. Carmen Smalley

Milwaukee Area Technical College

Contact Details

Milwaukee Area Technical College

Bio

Experience consist of sales in the hospitality field with familiarity with boutique hotels, full-service hotels, limited service hotels, and resorts with knowledge of Marriott brands, Hilton brands, Choice Brands, and waterpark resorts. Having a comprehension of transient business, meeting and convention business, association market, SMERF market, and tour/travel markets. Skills developed are budget & forecasting, internal & external client relationship management, self-starter, contract negotiation, and development & execution of training plan.

Have five years of board experience for a meeting and events non-profit membership drive organization with 280 members. Leadership skills developed include research & strategic planning, creative team leadership, public speaking, written & verbal communication, and time management.

Management experience includes leading a team of ten to achieve sales and marketing goals, development & facilitating sales training, and redirected sales team to align with the overall strategic plan of the property.