Vice President of Sales, Bellagio Resort & Casino and Park MGM
In this role, she is responsible for leading the strategic vision and direction for the Hotel Sales, Catering, Convention Services, Wedding, and Group Dining Departments. As a dedicated servant leader, Voss is committed to inspiring her staff, delivering full support to clients and guests, and aligning with the long-term vision and objectives of the organization.
Voss began her hospitality industry career as a reservation agent and front desk clerk for MGM Grand Hotel in Las Vegas and was promoted through the ranks to serve as an integral part of the launch at ARIA and Vdara where she led the day-to-day operations of the Hotel Sales Team. She went on to assume several other roles of increased responsibility in the areas of Convention Sales, Services and Catering across multiple properties within the MGM Resorts International portfolio, including Bellagio and Park MGM.
Throughout her career, Voss has served in various capacities that demonstrate her enthusiasm to continuously grow as a leader and to leave measurable impacts on each of her employers. For instance, she served a key role during Monte Carlo’s transformation to Park MGM by developing the resort’s convention business and planning the strategic course for the Group Sales, Catering, Private Dining Sales, and Park Theater Group Sales divisions. During this time, Voss managed the expansion of the convention area which included the addition of two new meeting space concepts, the Madison Meeting Center – an all-inclusive meeting experience; and the Ideation Studio, a high-touch, high-technology meeting venue, to appeal to the evolving needs and expectations of meeting planners.
Having achieved such success, in 2018 Voss was honored as one of HSMAI’s Top 25 Most Influential Minds in Sales, Marketing, and Revenue, as well as Connect Association Magazine’s 2018 “40 Under 40” award which highlighted top-performing young professionals across the events industry.
Voss is a Certified Meeting Professional from the Events Industry Council and serves as a Foundation Board Member for the Hospitality Sales and Marketing Association International (HSMAI). She holds a Bachelor’s of Science degree in Hotel Administration from the University of Nevada, Las Vegas and has completed additional training at the MGM Resorts Leadership Institute and Leadership Las Vegas for the Las Vegas Metro Chamber of Commerce, as a member of the 2015 and 2016 graduating classes, respectively.
In her spare time, Voss enjoys mountain sports, sea fishing and spending time with her two active sons. She always keeps in mind the influence of her father who instilled many core values, including perseverance and hard work—both of which Voss embraces as she continues to demonstrate a passion for influential leadership and development of shared solutions that positively transform the hospitality sector.