Boston HSMAI State of the Industry 2020

When:  Sep 17, 2020

presented by Jennifer Hill, CRME, VP, Client Solutions, Kalibri Labs

Join Boston HSMAI as we welcome Jennifer Hill, CRME of Kalibri Labs as she shares data, insights, and best practices for planning for your year ahead.

Jennifer will share in-depth data insights for Boston, along with ideas and best practices on navigating the “new normal” with your team, especially if it’s smaller than before.

Despite deep losses due to the impact of the pandemic, hotels in Boston are keeping more of what the guest pays YTD 2020, with COPE % at 92.3%, up 0.6%. Learn more about what this means on September 17.

The presentation will cover the facts, figures, and insights on a market in transition and recovery.

This fully online, virtual event is perfect if you are

  • Part of a commercial team budgeting for 2021 as a sales, revenue, or marketing leader
  • Leading a commercial team in an operations role
  • Furloughed or actively looking for a new opportunity

Bring your questions to the virtual event, or send them in advance to

Jennifer Hill, CRME is the VP, Client Solutions at Kalibri Labs and co-author of
The Hotelier’s Playbook Planning for Recovery from COVID-19
in the Summer 2020 issue of Hospitality Upgrade.


Boston Zoom Meeting
Boston, MA