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Session 1: Thailand Tourism Support Group Panel: How can the Tourism Industry work together in good times and bad?
Speakers:
- Willem Niemeijer – CEO of YAANA Ventures, Thailand
- Patrick Basset – COO of Thailand, Vietnam, South Korea, Cambodia, Laos, Myanmar and The Philippines at Accor
- Jens Thraenhart - Executive Director of the Mekong Tourism Coordinating Office – affiliate member of UNWT
No presentations, video of this session coming soon!
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Session 2: Trend Watching: Decoding Asia – What are the critical success factors for succeeding in the world’s fastest growing travel market?
Speaker: Pankaj Khushani, Head of Media Technology Solutions SEA, India and Korea, Google
View the Videos:
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Session 3: Collaborating: Revenue Management & Digital Marketing – are we playing in the same sandpit? And Programmatic Marketing – how to do it!
Speakers:
- Jeannette Ho, Vice President Revenue & Analytics, FRHI (Fairmont Raffles Hotels & Resorts) & Vice-Chair HSMAI Revenue Advisory Board Asia Pacific
- Lincoln Barrett, Vice President, Commercial – Asia, Middle East & Africa, IHG & HSMAI Thailand Board member
- Pankaj Khushani, Head of Media Technology Solutions SEA, India and Korea, Google
No presentation available
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Session 4: Driving Direct: There is no magical solution to driving Direct Bookings – besides discounting, what else can you do to drive direct bookings?
Speakers:
- Promo codes & Links – Chetan Patel, Onyx Hospitality
- Instagram – Bilal Chamsine, Executive Director, DCA Group Indonesia
- Global Hotel Alliance - Marcos Cadena, Corporate Director of Distribution, Minor Group
- Website – Michael Bongiovanni, General Manager Asia Pacific, HeBs Digital
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Session 5: ‘Demystifying the Digital Distribution Landscape’ Panel discussion
Speakers:
- Puneet Mahindroo, Corporate Director Revenue Management, Four Seasons Asia Pacific & Chair, HSMAI Asia Pacific Revenue Advisory Board (Moderator)
- Ted Zhang, CEO, Derbysoft
- Rachel Pelikan, Principal Sales Consultant, Oracle Hospitality
- Marcos Cadena, Corporate Director of Distribution, Minor Group
- Kamesh Shukla, Sr. VP- Sales - Asia Pacific & Africa RateGain
- Bob Gilbert, President HSMAI Global
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Session 6: Organization vs ROI – which staff are bringing in greatest ROI? Do you have the balance right?
Speaker: Jeroen Vaassen, CRME, Senior Director-Revenue Management APAC Starwood Hotels & Resorts Inc, & HSMAI Revenue Advisory Board Member
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Session 7.1: REVENUE STREAM
How to Demonstrate the Value of Revenue Management to Property owners
Speakers: Rachel Grier, Managing Director Asia Pacific, IDeaS Revenue Solutions
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Session 7.2: REVENUE STREAM
How to improve the performance of your Food & Beverage and Spa outlets
Speakers:
- Jeannette Ho, Vice President Revenue & Analytics, FRHI (Fairmont Raffles Hotels & Resorts) & Vice-Chair HSMAI Revenue Advisory Board Asia Pacific
- Patrick Andres, Vice President AsiaPacific, Rainmaker & HSMAI Singapore Board Member
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Session 7.3: DIGITAL STRAM
The collision between PR and Digital
Speakers: Marcos Cadena, Corporate Director of Distribution, Minor Group
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Session 7.4: DIGITAL STREAM
Out of the box: Analytics 2.0 - Driving Great Online User Experience with Data
Speaker: Jai Govindani, Chief Technology Officer – Red Planet Hotel & HSMAI Thailand Board Membe
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Session 7.5: DIGITAL STREAM
Reputation & Direct Bookings
Speaker: Fariheen Faroukh, Director of Sales, Revinate
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Session 8: Personalizing the Customer Experience to drive greater engagement and profitability
Speakers:
- Maunik Thacker, Senior Vice President Marketing, Marina Bay Sands & HSMAI Marketing Advisory Board
No presentation available
- Emilie Couton, Vice President Digital Marketing Asia Pacific, Accor
- Charles Deyo, CEO+Owner, Cendyn One
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Session 9: Pricing 2.016 – Time to reimagine
Speaker: Fabian Bartnick, Vice President Asia Pacific, LodgIQ & HSMAI Singapore Board
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Session 10: HSMAI Update: What’s new at HSMAI and in Education for Hoteliers
Speakers: Bob Gilbert, President HSMAI Global & Jackie Douglas, President, HSMAI Asia Pacific
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Session 11: How to use what you learnt today…Thoughts from the Revenue & Marketing Advisory Board
Panel:
- Stefan Wolf, President, HSMAI Thailand & Chair, HSMAI Asia Pacific (Moderator)
- Maunik Thacker, SVP Marketing, Marina Bay Sands & Chair HSMAI Marketing Advisory Board
- Puneet Mahindroo, Corporate Director Revenue Management Asia Pacific, Four Seasons Hotels and Resorts and Chair HSMAI Revenue Advisory Board
No presentation available
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