In this webinar Doug Kennedy will address these questions and provides some suggestions for training your staff to capture more calls while also converting those callers - who are shopping on-line on the OTAs while they're still on the phone - into direct bookings.Register for this free training here: https://events.genndi.com/register/169105139238459223/e6d3562432
About Doug Kennedy:
Doug Kennedy, founder and President of the Kennedy Training Network, Inc, based in Hollywood, FL, has been a fixture on the hotel and lodging industry’s conference circuit for over two decades, having spoken at hundreds of association, brand, and management company conference events.
You can interact with Doug by signing up for his Newsletter, on his Website, his LinkedIn profile and via email: doug@kennedytrainingnetwork.com