As a senior hospitality management professional I am passionate and compliant about getting the job completed to the expectations and satisfaction of stakeholders, customers, suppliers and my team. Using my skills, talents and commercial awareness effectively, I deliver continuous and significant results with tangible people development, in order to deliver high standards in a busy and highly competitive environment.
As Resident Manager I work closely with the General Manager and key stakeholders and the Senior Management team in delivering the hotel’s business and operational plans on a day to day basis; deputizing as required for the General Manager and with specific responsibility for developing, implementing and driving successful strategies.
My Key Competencies: Effective leadership; Strong planning and Proactive organizing skills. I am a self-starter, decisive individual who uses a collaborative approach to ensure staff engagement at all levels. Integrity, openness and accountability are important to me.
My Key Results: Revenue management, Sales, Product Identification, Project Management
and win/win negotiations. Customer relations underpin my ambition to succeed and excel.